If you’re purchasing a DUSK mattress from us, then we can remove your old mattress at the same time for a fuss-free swap!
Simply add Mattress Removal Service to your basket, when purchasing a mattress.
Here's some important information that might be helpful...
Our Mattress Removal Service costs £35 per mattress.
Our Mattress Removal Service is only available to customers purchasing a DUSK mattress. It is not available to purchase separately.
Your old mattress will be collected by our 2-man delivery partner, when they deliver your DUSK mattress.
Your old mattress must be stored in a dry, accessible room between ground level and level two, it is up to the drivers discretion whether they deliver/collect to level 3. Please ensure all bedsheets are removed in readiness for collection.
Delivery partners reserve the right to refuse collection if your old mattress is deemed to be in an unsuitable condition for recycling and the £35 paid will not be refunded. Reasons for refusal include, but are not limited to:
Excessive damage and/or poor storage conditions.
Rusting and/or corrosion caused by exposure to water or weather.
Damage caused by fire, smoke and/or infestation by animals or insects.
Unfortunately, we're unable to offer a recycling service for any other products at the moment. Likewise, we're unable to add this service onto an existing mattress order once it's been placed.