We are extremely sorry to hear that your delivery has been cancelled.

Please be assured that we will endeavour to prevent cancelling deliveries where possible. But, at times, unavoidable issues may arise that mean we need to reschedule your delivery,

Please be assured that, whenever this does happen, we work closely with our delivery partners to resolve issues and reschedule deliveries as soon as possible.

Typically, you should have your delivery rescheduled within 48 hours of being cancelled. We kindly ask that you allow 48 hours, from when your delivery was cancelled, to receive contact on next steps.