Submit a request – DUSK.com

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Subject

What would you like to unsubscribe from?(optional)

Reason for Cancellation *(optional)

Business Name *(optional)

Company Website *(optional)

Industry *(optional)

Initial Order Value *(optional)

Estimated Annual Spend with DUSK *(optional)

Full Name *

Phone Number *

Order Number *(optional)

Order Number(optional)

Discount Code(optional)

Tracking Number(optional)

Tracking Number *(optional)

Which product is this related to?(optional)

Which product is this related to? *(optional)

New Delivery Address(optional)

Delivery Address(optional)

I have checked my junk mail and am unable to locate my order confirmation. (optional)

I have checked my order confirmation and confirm that all pre-order dates have passed. (optional)

Postcode *(optional)

Reason for claim *(optional)

What is your formal complaint relating to?(optional)

Please select one of the following options *(optional)

Please refer to the instruction manual and share the parts' name or number required.(optional)

Please select one of the following options *(optional)

Did your delivery take place within the last 24 hours? *(optional)

Did you report the damage at the time of delivery to the drivers?(optional)

Please select one of the following options *(optional)

Please choose one of the following options *(optional)

I have checked over the entire product, including any hidden compartments and am unable to locate the part(s). (optional)

I understand that I need to pay a redelivery fee before my delivery can be rescheduled. (optional)

I have attached a screenshot of the error I was experiencing.(optional)

I have attached images of the issue raised and the DUSK care labels*(optional)

I have attached a screenshot showing the price that the item is currently available for. *(optional)

I wish to deny receipt of the above tracking numbers. *(optional)

I can confirm that I have checked with those within my household and neighbours who may have signed or received the goods, and the parcel has not been received. *(optional)

I have fully checked around my property and have not located the parcel. *(optional)

I will inform you immediately if it arrives. *(optional)

I agree to co-operate with DUSK and/or the delivery partners Loss-Prevention team and/or the Police, if required. *(optional)

I confirm this declaration is true and accurate in all respects. *(optional)

I understand that making a false statement could lead to prosecution. *(optional)

I confirm that I have read the delivery terms and conditions. *(optional)

I confirm that my property was prepared for delivery, including moving of obstacles and covering of floors and surfaces. *(optional)

I have attached images, clearing demonstrating the damaged caused upon delivery. *(optional)

Would you prefer a replacement or a refund?(optional)

Description *

Please provide as much detail as possible, including attaching any images or screenshots (maximum 5) that might help us resolve your query!

I have attached clear images/videos showing the measurements of the item I have recieved.*(optional)

I have attached images of the DUSK care label.*(optional)

Attachments(optional)

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